TERMS AND CONDITIONS
By agreeing, you are certifying that you and all the members of your group attending the session have thoroughly read and understood the below.
Everyone must wear closed-toed shoes. All individuals in your group must be 13 years or older to participate in axe throwing sessions. All individuals arriving for axe throwing sessions must be free of the influence of any substances or will be denied entry without a refund. If we deem you a safety issue at any point, we will cut you off and keep your money, for real. Obstructive clothing such as brimmed hats, scarves, and hooded sweatshirts are discouraged in the facility. You should remove these items before participating in the axe throwing.
LIABILITY WAIVER & RELEASES
All patrons must thoroughly read and sign a release of liability waiver upon entrance to our facility. This waiver also includes photo releases.
Booking a session for your group requires a 25% deposit which is used toward the total cost of your group session. For groups under 6 – the entire amount of the session must be paid upon booking. All sales are final. This deposit is not refundable, even in the event of a cancellation. However, if you cannot attend your scheduled session and must reschedule, it may be transferred to another date. Please note that failure to follow the cancellation policy below will result in the loss of your deposit.
Due to high demand and special features to the booking for special events and holiday time slots, the entire balance of your event is billed upon booking and is non-refundable. Please note that these special events may vary from normal lane pricing.
Please note that if one or more individual members of your group booking must cancel or do not show up, your group remains responsible for the total amount of the booking with the original group size. Simply put, the number of people you book for is the number you will be charged for. The individual that booked the group will be responsible for the full payment of the event. The card used to make the deposit will be the same card, and the remaining balance will automatically be charged. It is the responsibility of the individual that booked the event to request payment from the members of their group.
Please understand that we maintain a strict cancellation policy for the benefit of our customers and crew. We have limited slots available for sessions at our facility. A minimum notice of 2 weeks is required for all rescheduled sessions. With this notice, customers may reschedule and transfer their deposit to their new session date. However, failure to provide us with this notice will result in the full remaining balance of your event being charged to your credit card. We cannot accept cancellations if your session is booked in under two weeks. On the other hand, one or two extra participants can usually be added if you let us know ahead of time.
We ask that all participants in your group arrive fifteen (15) minutes before your time slot to ensure they are checked in and ready to throw when your session starts. If your entire group has not arrived by fifteen (15) minutes before your time slot, your time slot may be forfeited and given away for use by another group. Please respect everyone involved and arrive on time.
BILLING AND GROUP SIZE
The deposit paid upon booking is put toward the total cost of your group session. Example: The minimum cost of a session for each group of six (6) guests is $240, even if one of the people in your group does not show up. The remaining total balance (after your deposit) will be billed to your credit card on the day of your event. Auto-Gratuity of 18% added to all team building and private events.
SPECIAL EVENTS & HOLIDAYS
For Special Events and Holiday group sessions, the total cost of your event is billed upon booking – you will not owe a balance on your event date. Please note that prices for these special events may vary from normal lane pricing. Promotional Codes and other discounts are not valid for special event pricing. If you book during a special event time slot using a promo code, the full balance of the special event session pricing will be due on your event date.
All throwing tools are provided at our facility. Patrons may not bring their outside axes or other throwing implements into our facility. Anyone doing so will be asked to return the item to their home or vehicle before entering.
Upon arrival, you will be instructed in safety guidelines, throwing technique, and play structure.
NEVER enter the throwing area until permitted to do so by your instructor.
NEVER cross the throwing line until both axes in your bay have come to rest either in the target or on the floor.
NEVER throw until both participants in your bay are behind the throwing line.
NEVER leave the throwing bay with an axe.
Food and beverages are not allowed inside the throwing bays. Please place them on the tables before entering. You will receive direction from your instructor on all other safety rules at the beginning of your event.
ROUGHHOUSING & HORSEPLAY
We ask that all participants behave in a responsible and adult manner. We are here to have fun, but safety must come first. Our instructors will issue warnings for any roughhousing or horseplay. Repeated warnings may result in removal from the throwing area and/or the premises.
We ask that you arrive for your event alert and free from the influence of any substances, including alcohol. Please be aware that arrival under the influence may result in our instructors’ removal from the throwing area and/or the facility. Our instructors reserve the right to remove any individual they deem to have arrived for their event under the influence of alcohol or any other substances. This removal may be from either the throwing area or the facility. Should this occur, please realize that they are doing so for your safety and that of your group, other groups, and our staff. Food and soft beverages are not included in your axe throwing session and are sold separately.
The use of tobacco products is not permitted in the LumberJack’s facility. This is for the safety and comfort of our staff and other customers. Please refrain from using cigarettes, cigars, chewing tobacco, e-cigarettes, and other similar products during your time with us. Should you wish to take a break from your event and do so, please do so outside at a respectful distance from our entrance.
1. Closed-toed shoes are required to throw. No loose clothing, hoodies, or brimmed hats.
2. Follow ALL instructor directions.
3. Never enter the throwing area without permission from an instructor.
4. Never cross the throwing line until both axes in your bay are at rest.
5. Never throw until both participants in your bay are behind the throwing line.
6. Never leave the throwing bay with an axe.
7. No food or beverages in the throwing bays.
8. No roughhousing or horseplay.
9. Arrive sober.
10. Drink responsibly during your event.
11. Refrain from using tobacco products or e-cigarette products in our facility.
12. No, you cannot bring your own axe.